All of our customers are important to us and we are here to help you.
If you have any questions please take a look at our FAQ and
Delivery & Returns pages for the answer. If these
pages can’t answer your query we are more than happy to speak to you personally.
You can contact us in the following ways:
You can email us at firstname.lastname@example.org
and we will get back to you as quickly as we can.
Please ensure you include the following information in your email:
- your name (as registered on the site)
- your order number
- the style number and size
- the nature of your enquiry
Call our Online Customer Services Department on 0116 222 3113 - the team are ready for your call Mon - Fri: 8am - 6pm and Sun 9am - 4:30pm*
If you’d like to write to us, please drop us a line at the following address:
Online Customer Services
Shoe Zone Retail Limited
If your enquiry is for any department other than Online Customer Services please email email@example.com or telephone
0116 222 3000 Mon - Fri: 8am - 5:30pm
* Excluding Bank and Public Holidays
Delivery & Returns