BUILD YOUR FUTURE WITH A FOOTWEAR LEADER

Have you got a ‘just do it’ attitude? Do you like the thought of being part of a fast moving, exciting retail business with a commitment to training and promotion from within?

We can offer you up to 28 days holiday (inclusive of bank holidays) , 25% staff discount, profit share schemes, competitive pay rates, long service awards, 1st class training and good promotion prospects.

Head Office
Head Office Vacancies
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The staff at our modern open plan Head Office deliver a great support service to our stores and ensure we run our business in the most efficient, cost effective way. Everyone has a part to play whether operating at a junior or senior level. We dress casually, believe business should be fun, are flexible in our approach but never forget that we want to be the best.
Category
Position Location Hours Salary Closing Date  
CAD Technician Head Office-Leic 37.5 hours per week Dependant on exp 25/01/2017
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Shoe Zone is the UK’s No.1 footwear retailer with over 500 stores within the property portfolio.
Working within a small busy team your role would involve drawing 2d existing buildings from surveys and developing these into basic shop fit proposals.

We are looking for a candidate with AutoCAD experience, excellent PC skills (Word/ Excel), good communication skills, attention to detail, accuracy and a willingness to learn are essential.

We offer an excellent package including a competitive rate of pay, 25% staff discount, profit share scheme and 28 days holiday inclusive of Bank Holidays.
Customer Services Advisor Leicester 37.5 hours per week To be discussed 27/01/2017
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A fantastic opportunity has arisen for you to take your first steps with Shoe Zone Retail Limited, the UK's number one value footwear retailer at our Head Office based in Leicester.

Due to impressive international growth we currently have an exciting opportunity for an enthusiastic, dedicated and driven individual to join our Customer Services Team as a Customer Services Advisor.

The purpose of the role is to be the first point of contact for our customers if they have any problems with their purchases or our service. As a department we will continue to strive towards developing our international customer service to ensure we deliver excellent customer care.


Your duties will include:

Understanding and carrying out our company procedures whilst working towards achieving targets set by your Line Manager.

Answering customer telephone calls and emails via various channels in a professional and timely manner projecting the company’s professional image.

Providing telephone support for all stores helping them solve issues by giving accurate and timely advice ensuring that policies and procedures are communicated effectively across the business.

Accurately logging customer feedback and communicating this to various Management teams. This may include store, delivery or product feedback.

Effectively communicate with other departments for a prompt resolution of customer queries.

Providing support for our Customer Service social sites including Facebook and Twitter.

Liaising with company couriers and tracking customer’s parcels ensuring they are delivered. This will include highlighting any potential courier issues.

Accurately logging and recording information on our computer system.

Provide feedback to your Line Manager while suggesting improvements to our systems and processes.

The candidate will be required to undertake other adhoc duties within the department and help in any other areas of Online as and when necessary.

Full training will be provided to the successful candidate.


The ideal candidate will have:

A to C GCSE or A-Level qualification in written and spoken French, German, Italian or Spanish is preferred but not essential.

Excellent communication skills.
A confident and professional telephone manner.
Ability to handle customers and diffuse conflicting situations.
Ability to work in a target driven environment and meet agreed objectives.
Have a drive to produce high standard of work.
Excellent attention to detail.

You’ll be required to work 37.5 hours per week, Monday to Sunday (including Bank Holidays) shifts may vary between the hours of 08:00 and 18:00, flexibility for the role is essential.
Kitchen Assistant Leicester 20 hours pe week, primarily working 9.30am-1.30pm meets NMW 10/02/2017
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We have an opportunity for someone to join our small team as a Kitchen Assistant in our staff canteen to which provides hot and cold food and beverages for staff at our Head Office.

This is a part time position and your main duties will be pot washing, prepping of food, cleaning and ad hoc kitchen duties.

Extra hours will be available to cover holidays etc. so flexibility is required.

Benefits include contributory pension scheme, staff discount, profit share scheme and staff uniform. You will also get 4 weeks holiday (5 weeks after five years’ service), inclusive of Bank Holidays.

This is a permanent, part time position of 20 hours per week, must be fully flexible. With an initial probationary period.
Store Vacancies
(View 12 Vacancies...) Expand
Category
Our stores achieve consistently high standards of presentation and choice for our customers.
Category
Position Location Hours Salary Closing Date  
Retail Store Manager Gallions Reach 37.5 hours per week £20,000-£25000 pa 25/01/2017
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Shoe Zone is the UK’s No.1 footwear retailer with over 500 stores. You may not know this but at Shoe Zone we love big brands and we need you to manage one of our new concept stores (Project Big Box) selling amazing brands like Skechers, Hush Puppies, Rieker and many more.

It will be a busy and fast paced environment and you will need to ensure our customers are given outstanding customer service. Retail Management experience is essential as is having worked in a larger store, managing a team.

When it comes to taking the next step in your retail management career, you can’t get much better than Shoe Zone. Our people are loyal, dedicated, fun & hard working. Passionate about customer service. Lovers of shoes. “Just Do It” people.

Reporting to the Retail Area Manager, we expect the Retail Store Manager to maximise the store profitability, exceed the sales target, ensure high standards of store presentation and much more!

If you love what we’ve said about Shoe Zone, our people and the management role and you truly believe you can motivate one of our fantastic teams and thrive on the day-to-day running of a very busy store, then we’d like to hear from you now.

In return for all that you give to us, we will give you thorough training, a competitive salary & benefits and lots of discount off shoes!
Retail Store Manager Rotherham 37.5 hours per week £18,000-£22,000 pa 25/01/2017
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Shoe Zone is the UK’s No.1 footwear retailer with over 500 stores. You may not know this but at Shoe Zone we love big brands and we need you to manage one of our new concept stores (Project Big Box) selling amazing brands like Skechers, Hush Puppies, Rieker and many more.

It will be a busy and fast paced environment and you will need to ensure our customers are given outstanding customer service. Retail Management experience is essential as is having worked in a larger store, managing a team.

When it comes to taking the next step in your retail management career, you can’t get much better than Shoe Zone. Our people are loyal, dedicated, fun & hard working. Passionate about customer service. Lovers of shoes. “Just Do It” people.

Reporting to the Retail Area Manager, we expect the Retail Store Manager to maximise the store profitability, exceed the sales target, ensure high standards of store presentation and much more!
If you love what we’ve said about Shoe Zone, our people and the management role and you truly believe you can motivate one of our fantastic teams and thrive on the day-to-day running of a very busy store, then we’d like to hear from you now.

In return for all that you give to us, we will give you thorough training, a competitive salary & benefits and lots of discount off shoes!
Store Manager Porthmadog 37.5 hours per week Up to £15,250 12/02/2017
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Reporting to your Area Manager, you will be responsible for the day to day running of the store.

* Ensure sales targets are met.
* Ensure high standards of store presentation.
* Maintain stock records and minimise stock losses.
* Ensure cash handling procedures are followed.
* Ensure company security procedures are followed at all times.
* Recruit, train, monitor and develop store staff.
* Ensure all aspects of Health & Safety procedure are adhered to.
Supervisor Harlow 24 hours per week £7.45 per hour 10/02/2017
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Reporting to the Store Manager, you will assist with the day to day running of the store and be completely responsible for the store in the Manager's absence.

* Ensure high standards of customer service.
* Ensure high standards of housekeeping throughout the store.
* Responsible for staff induction training.
* Ensure procedures relating to stock are followed at all times.
* Ensure company security procedures are followed at all times.
Store Manager Runcorn 37.5 hours per week Up to £15,500 10/02/2017
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Reporting to your Area Manager, you will be responsible for the day to day running of the store.

* Ensure sales targets are met.
* Ensure high standards of store presentation.
* Maintain stock records and minimise stock losses.
* Ensure cash handling procedures are followed.
* Ensure company security procedures are followed at all times.
* Recruit, train, monitor and develop store staff.
* Ensure all aspects of Health & Safety procedure are adhered to.
Store Manager Redruth 37.5 hours per week £14,625 05/02/2017
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Reporting to your Area Manager, you will be responsible for the day to day running of the store.

* Ensure sales targets are met.
* Ensure high standards of store presentation.
* Maintain stock records and minimise stock losses.
* Ensure cash handling procedures are followed.
* Ensure company security procedures are followed at all times.
* Recruit, train, monitor and develop store staff.
* Ensure all aspects of Health & Safety procedure are adhered to.
Supervisor Yarmouth 26 hours per week £7.40 per hour 05/02/2017
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Reporting to the Store Manager, you will assist with the day to day running of the store and be completely responsible for the store in the Manager's absence.

* Ensure high standards of customer service.
* Ensure high standards of housekeeping throughout the store.
* Responsible for staff induction training.
* Ensure procedures relating to stock are followed at all times.
* Ensure company security procedures are followed at all times.
Supervisor Dudley 25 hours per week £7.40 per hour 05/02/2017
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Reporting to the Store Manager, you will assist with the day to day running of the store and be completely responsible for the store in the Manager's absence.

* Ensure high standards of customer service.
* Ensure high standards of housekeeping throughout the store.
* Responsible for staff induction training.
* Ensure procedures relating to stock are followed at all times.
* Ensure company security procedures are followed at all times.
Store Manager Weston Favell 37.5 hours per week Up to £16,500 04/02/2017
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Reporting to your Area Manager, you will be responsible for the day to day running of the store.

* Ensure sales targets are met.
* Ensure high standards of store presentation.
* Maintain stock records and minimise stock losses.
* Ensure cash handling procedures are followed.
* Ensure company security procedures are followed at all times.
* Recruit, train, monitor and develop store staff.
* Ensure all aspects of Health & Safety procedure are adhered to.
Store Manager Wellingborough 37.5 hours per week Up to £16,500 04/02/2017
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More
Reporting to your Area Manager, you will be responsible for the day to day running of the store.

* Ensure sales targets are met.
* Ensure high standards of store presentation.
* Maintain stock records and minimise stock losses.
* Ensure cash handling procedures are followed.
* Ensure company security procedures are followed at all times.
* Recruit, train, monitor and develop store staff.
* Ensure all aspects of Health & Safety procedure are adhered to.
Supervisor Lancaster 24 hours per week £7.40 per hour 17/01/2017
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Reporting to the Store Manager, you will assist with the day to day running of the store and be completely responsible for the store in the Manager's absence.

* Ensure high standards of customer service.
* Ensure high standards of housekeeping throughout the store.
* Responsible for staff induction training.
* Ensure procedures relating to stock are followed at all times.
* Ensure company security procedures are followed at all times.
Supervisor Leamington Spa 23 hours per week £7.40 per hour 31/01/2017
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Reporting to the Store Manager, you will assist with the day to day running of the store and be completely responsible for the store in the Manager's absence.

* Ensure high standards of customer service.
* Ensure high standards of housekeeping throughout the store.
* Responsible for staff induction training.
* Ensure procedures relating to stock are followed at all times.
* Ensure company security procedures are followed at all times.