Shoe Zone Store at ALDERSHOT

Address
20-22 Union Street, Aldershot
Hants
GU11 1EG
Telephone
01252 333656
Opening Hours
Monday
09.00 - 17.30
TODAY
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
Sunday
10.00 - 16.00
 

Customer Ratings and Reviews

I always come to the aldershot store for myself, my children and my partner, i have never had an issue before. But today when I visited the first i see are your staff at the till point having a conversation about ghostly possesing another human body and this went on for 10mins, i was not approached or greated by the 3staff members chatting at the till point and when i did buy something as i turned to leave the mirror facing opposite the cashier I see that the cashier named 'Kellie' (on my reciept) made a scrunching nose face pointing toward me not realising that as i turned my back on her i saw her mocking me. Absolutely disgusting attitude, no people skills whatsoever, very rude toward customers and are very happy to ignore their customers. safe to say i would not be going back to this store now purely because your staff dont even know how to greet their customers.
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Hello Customer Team, This is to bring your immediate attention that when we try to return a damage products to local store the sales adviser (LYNNE) refused to give refund in the first instance, after call to Customer Service given refund. We try to buy better pair from shop then she refused to sell saying to us to go costly shop and buy the shoes, we reminded her our buyer rights then she sold the same. We have been treated very badly due to our ethnicity she even asked us do we got socks to wear in the shoes , The same when we try to explain the Customer Service (Josh ) he was not want to hear much from us . This we feel bad and strongly feel its racist comments made of our ethnicity. I Strongly demand to do a full enquiry on this and take appropriate action. Ramesh Kantrapally Susan Thomas
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Hello Customer Team, This is to bring your immediate attention that when we try to return a damage products to local store the sales adviser (LYNNE) refused to give refund in the first instance, after call to Customer Service given refund. We try to buy better pair from shop then she refused to sell saying to us to go costly shop and buy the shoes, we reminded her our buyer rights then she sold the same. We have been treated very badly due to our ethnicity she even asked us do we got socks to wear in the shoes , The same when we try to explain the Customer Service (Josh ) he was not want to hear much from us . This we feel bad and strongly feel its racist comments made of our ethnicity. I Strongly demand to do a full enquiry on this and take appropriate action. Ramesh Kantrapally Susan Thomas
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Hello Customer Team, This is to bring your immediate attention that when we try to return a damage products to local store the sales adviser (LYNNE) refused to give refund in the first instance, after call to Customer Service given refund. We try to buy better pair from shop then she refused to sell saying to us to go costly shop and buy the shoes, we reminded her our buyer rights then she sold the same. We have been treated very badly due to our ethnicity she even asked us do we got socks to wear in the shoes , The same when we try to explain the Customer Service (Josh ) he was not want to hear much from us . This we feel bad and strongly feel its racist comments made of our ethnicity. I Strongly demand to do a full enquiry on this and take appropriate action. Ramesh Kantrapally Susan Thomas 07984011447
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rebecca was very helpful and helped me find what i wanted
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Very good service in being most helpful in finding a suitable shoe for my foot condtion. Thanks all round
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Very good service in being so helpful in finding a suitable shoe for my foot condtion. Thanks all round
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113