Shoe Zone Store at BOLTON

Address
16 Newport Street, Bolton
Lancs
BL1 1NB
Telephone
01204 391289
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 18.30
Friday
09.00 - 17.30
TODAY
Saturday
09.00 - 17.30
Sunday
12.00 - 16.00
 

Customer Ratings and Reviews

Good choice, well displayed, friendly staff.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Tidy and presentable store, neat displays.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
was not much choice in my size of shoes
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
STAFF WERE STOOD FREE TALKING LOOKED AT US BUT NO SMILE HELLO OR ACKNOWLEDGEMENT SERVED BY A LADY CALLED KAREN WHO MADE IT SEEM LIKE SHE WAS DOING ME A FAVOUR BY MAKING A PURCHASE. EVEN WHILST LOOKING IN STORE IT WAS QUIET BUT NO ONE (MALE MEMBER AND FEMALE MEMBER OF STAFF) APPROACHED US TO OFFER HELP. I NORMALLY SHOP AT WYNDSORS AND OTHER SHOE PLACES WHO HAVE A MORE PROACTIVE ATTITUDE. HOPE THIS EMAIL HELPS YOU TO IMPROVE AND I HAVE NOT WASTED MY PRECIOUS TIME AND EFFORT IN FEEDING BACK!!!
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
We found what we were looking for quickly. my husband is disabled n uses a mobility scooter to get about. once we'd found the shoes we were after, i put them on the counter then another lady appeared n placed hers on the counter n for some reason she was served 1st, before me. I thought this was rude and when i told the check out lady (Caitlin) i was ready to pay wen i put them on the counter, she didn't say anything, not even sorry! I then paid and was given a receipt n then i asked for a bag for my husbands old pair of shoes (as he wanted to wear his new ones) and she jus threw a bag on the counter n left me to do it. I must say this has left me very annoyed, diusgusted and upset and I will never consider going inot that store again if that's how customers are treated.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113