Shoe Zone Store at COWLEY

Cowley
Address
109 Pound Way,
Templars Sq Shop.Ctr,
Cowley
Oxon
OX4 3XH
Telephone
01865 778943
Opening Hours
Sunday
10.00 - 16.00
TODAY
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
 

Customer Ratings and Reviews

well as i was only wanting a change in size i thought it would be straight forward (wrong) the girl that served me said oh yes we keep these in stock(great) no she was Wrong. (clearly she doesn't know her stock) so i asked could she have the 2 pairs sent in a larger size (yes) then she replied this is your address (no) well that your post cade that should be your address . the address as she gave wasn't . so i had to agree to collecting them . the reciept stated 2-6 days for collection (wrong) they wont be there for collection until the 7th June . wasn't able to ask as she had moved on to the next customer , After i collect my order i wont be going into that branch again she didn't want to know. Has she been trained on how to treat her customers . i would how ever like someone to call me as this month i have purchased 9 pairs of sandles and 2 pairs of slippers plus 2 handbag . i'm not happy with the way i have been treated . My phone number is 01865 308401
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I always have good experience of shopping at the store but I have a query I bought these shoes & i was really happy with the product but it's cutting my feet I only worn it once once so I would like to ask if can have an exchange for it please reply me back as soon as possible
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Staff was very friendly and helpful, despite being the only worker during a Sunday was able to cope with all customers requests.
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I was able to find the stuff that I wanted and the cashier was also very friendly.
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Though they didn't have my size in stock, your very helpful (and friendly and polite) staff ordered it online to be sent to my address for me, which saved me from doing a lot of faffing about. They arrived within two working days, I think, so I'm very happy with the service, thankyou.
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113