Shoe Zone Store at HASTINGS

Address
SU20 Priory Meadow Shopping Ctr, Hastings
Sussex
TN34 1PH
Telephone
01424 428969
Opening Hours
TODAY
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
Sunday
10.00 - 16.30
 

Customer Ratings and Reviews

Tried to find a pair of Clogs in your Bexhill Store. None on display but manageress looked up in her book and then went to stockroom and returned with exactly what i wanted except they were too small. She then telephoned your Hastings store to see about availability there. They had a pair, they put them to one side and 30mins later i walked into the store and there were the Clogs by the till with my name on. A quick try-on, paid the amazing price of only £4.99, and one very happy customer departed with her Black moulded clogs. Six star service, just like the "Good Old Days". Thanks to both staff members.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Tried to find a pair of Clogs in your Bexhill Store. None on display but manageress looked up in her book and then went to stockroom and returned with exactly what i wanted except they were too small. She then telephoned your Hastings store to see about availability there. They had a pair, they put them to one side and 30mins later i walked into the store and there were the Clogs by the till with my name on. A quick try-on, paid the amazing price of only £4.99, and one very happy customer departed with her Black moulded clogs. Six star service, just like the "Good Old Days". Thanks to both staff members.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Very well laid out, helpful and friendly staff and wel laid out.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Choice of size we wanted
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Difficult getting size we required
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Although a shop that I often visit when I am in need of some new shoes at reasonable prices, I am always aware of staff seeming uninterested in what they are doing, to be brutally frank. I don't get a greeting usually, or much eye contact, a smile, or even a thank you when I have purchased. Do you give your staff training in customer care at all? It appears not. However, I do often find what I need there, and affordable, so I will continue to use the store. It used to be the only shoe shop in the arcade, until recently.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113