Shoe Zone Store at LAKESIDE

Address
Unit 73 Lakeside Centre, West Thurrock
Essex
RM20 2ZG
Telephone
01708 863148
Opening Hours
Monday
09.00 - 23.00
Tuesday
09.00 - 23.00
Wednesday
09.00 - 23.00
Thursday
09.00 - 23.00
Friday
09.00 - 23.00
TODAY
Saturday
09.00 - 22.00
Sunday
11.00 - 17.00
 

Customer Ratings and Reviews

I visited this store yesterday evening to return some shoes I had bought online. As the staff were so friendly, helpful and knowledgable I ended up sticking around and buying another pair! One member of staff had been sweeping the floor to ensure the shop looked welcoming and tidy. All the shelves were neat with nothing out of place. The whole experience was so pleasant, I actually walked out with a smile. (And my new boots too of course!)
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Keep the great prices
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Keep the good prices
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On first approaching counter with my product the young man behind the counter was perched on a stool or ledge sitting leaning against the wall, as there were few customers in the store at the time. I made my purchase with minimal interaction from him. I had seen the canvas plimsolls as I walked by your store, and immediately found my size so took them to the counter all in less than two minutes, so I even smiled to the cashier commenting it was the fasted purchase of shoes I'd ever made. He smiled and continued with the transaction. Gave me the she's in a bag and said cheers mate (or similar). Only when I walked out of another store later to exit the shopping centre did I hear a beep. I assumed it may have been one of the other people going in my direction because they looked in their bags and walked back in the store. Anyway, long story short the security tag on my 6.99 (yes tagged) shoes was still on them when I got home. It costs me almost as much going back through dartford tunnel or parking in my local town than the shoes cost so obviously I am a bit cross with the service I received yesterday :(. Please reply with your comments. Thank you.
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Has cheap shoes
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113