Shoe Zone Store at PENZANCE

Penzance
Address
97 Market Jew Street,
Penzance
Cornwall
TR18 2LE
Telephone
01736 368548
Opening Hours
Sunday
11.00 - 15.00
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
TODAY
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
 

Customer Ratings and Reviews

SF really helped the size needed was not on display he went to find the size
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When I entered the shop, there were no customers or staff to be seen. I went over to look at some shoes on a display rack and noticed a female member of staff appearing from the back room. She was empty handed and proceeded to walk straight in front of me as I was looking at the shoes on the shelf. There was no "Excuse me" or acknowledgement from her. She made her way to the till and started to play with her mobile phone. I made my way to the till to make a purchase and then another female member of staff appeared, made her way to the till where they started a conversation about some cake being available in the back room. I found this whole experience rather rude and not at all what I would expect and I do think your staff do need to be trained in manners and how to greet customers.
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Yesterday my Husband and I made a couple of purchases in your Penzance store.We chose our items ad took them to the assistant to pay who carried out the transaction asked if we needed a bag and carried on her conversation with her colleague,not a thank you or answered my goodbye.Not exactly a good experience.
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The staff were very helpful and friendly.
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The two sales assistants were both very helpful and had to fetch each pair from the store room as very few size 8 boots were on show. They were happy to do this and never minded in the slightest. The male assistant even wanted to leave them out on show but there wasn't enough space on the hooks.
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Very nice shoes this was the best store
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Need help?
Contact our customer services team.
Sun 9am - 5pm and Mon - Fri 8am - 6pm
Customer service times
Sun 9am - 5pm and Mon - Fri 8am - 6pm
Phone Icon
0116 222 3113