Shoe Zone Store at POOLE

Address
143 High Street, Poole
Dorset
BH15 1AS
Telephone
01202 668221
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
TODAY
Sunday
10.00 - 16.00
 

Customer Ratings and Reviews

If you look on your instore video at 1145 16/08 youwill find your very unhelpful assistants just standing around in a very unhelpful way I am disabled and my wife partially sighted.The product iwanted was only marked in metric and when i asked for a size 9 it was presented under duress the whole experience was painful.Plese look at your video
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
went in looking for dark coloured mule slippers for myself and was very pleased to find exactly what I was looking for. went up assize in the black mule as opposed to the natural colour in exactly the same style. glad I tried them on and saved disappointment.
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Helpful staff
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Although I have put excellent at the top I did request help from a store team member. My son fitted into a size 12 slipper luckily as he normally needs a size 13 and this size was not available
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
I asked for help from the mature lady (Trudy according to receipt) who was unable to stop and help me I thought she was serving someone else as she went into back of shop turned out she was getting a new liner for waste bin I stood at the till waiting to be served she did not return to serve me but spent considerable time re arranging the slippers i had disturbed there was no one else in the store at that time, I nearly gave up the whole idea but I had cycled some way to your shop because of the large range available I did explain that I was unable to return all the slippers to their bottom rack as I get dizzy bending down, I had clipped them all back together When I asked for her name she replied "that is for me to know and you to find out" As you can imagine I will not be returning to your Poole store and hope your other staff put helping/serving the customers ahead of a tidy store
Reviewed by , on
Helpfulness of our store team
Star ratingStar ratingStar ratingStar ratingStar rating
Presentation of stock
Star ratingStar ratingStar ratingStar ratingStar rating
Product choice
Star ratingStar ratingStar ratingStar ratingStar rating
Product availability
Star ratingStar ratingStar ratingStar ratingStar rating
Average
Star ratingStar ratingStar ratingStar ratingStar rating
Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113