Shoe Zone Store at SCARBOROUGH

Address
1 Newborough, Scarborough
Yorks
YO11 1NA
Telephone
01723 500460
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
TODAY
Sunday
11.00 - 16.00
 

Customer Ratings and Reviews

On Monday I bought a pair of Rigger work boots from the store. On Tuesday, I wore them for about five minutes before I had to take them off because my socks had come down. I had hardly worn them but the boots made my socks fall down making it difficult to walk and unsafe as I could not get the boot off by myself. Today (Wednesday) I went back to the store to exchange them for a pair of lace up work boots, only to be told I could not because I had worn them and they had some dirt on them. Is that a way to treat a customer? The boots are not fit for purpose. They are not safe if I can not take them off in a hurry due to them making my socks fall down inside them. I was not wanting a refund, I was wanting to exchange them for a pair of lace up boots as socks do not slip down in lace up boots. All in all, I am very disappointed as it took me nearly an hour to get to the store and over an hour to get home, an afternoon wasted going to your store for no help at all.
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Yes excellent, asked for product in Smithers size n it was down before I took off the boot I was trying.
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store was clean & tidy ,staff were pleasant & helpful
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nice and clean and tidy the staff were friendly and helpful
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nice and clean and tidy helpful and friendly staff
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nice and clean and tidy
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The choice in your canvas shoes for men is always the same black blue or beige. very limited should be more choice but that's just me
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113