Shoe Zone Store at SITTINGBOURNE

Address
94 High Street, Sittingbourne
Kent
ME10 4PH
Telephone
01795 438152
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
TODAY
Sunday
10.00 - 16.00
 

Customer Ratings and Reviews

I only popped in for insoles which I regularly buy in your store and the staff are usually very polite and helpful. Not today however. I could not find my size right away so I had to get on my knees and pull the different sizes off the pegs to sort through to get my size. Whilst I was doing this the other sizes kept falling off the other pegs so I put them all back. I work in retail so I had no problem putting them back. However they kept falling off and the sales assistant was no more than 3 feet away from me behind the till and took absolutely no notice of my problem despite the fact it took ages to sort through them all on my knees and I'm not exactly young! I struggled back up after sorting through them and finding them. I was bright red and not more than couple feet from her. I thought she would at least make a comment but nothing. And to top it all she took my money and did not even say Thankyou. I really wAs gob smacked. I don't usually complain as I have already said I work in retail but I could hardly believe the lack of customer service . And not even a thanks. !
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staff very friendly and helpful a pleasure to shop here & the prices are very good also
Reviewed by , on
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113