Shoe Zone Store at ST. HELENS

Address
Unit 2 The Hardshaw Ctr.Church Steet, St Helens
Merseyside
WA10 1EB
Telephone
01744 730159
Opening Hours
Monday
09.00 - 17.30
TODAY
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
Sunday
11.00 - 16.00
 

Customer Ratings and Reviews

Lisa was very helpful and showed excellent customer service skills which made it a pleasure to shop at this store
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When I visited the store in the past the staff have always helped me if the shoes out are not in my size. I have size 9 feet and find your store brilliant. On this occasion I clicked and collected. I have used this service a few times now and have been totally satisfied each time I have used it.
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The staff was very friendly
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Very helpful assistant, wanted school shoes and she pointed out that the pair selected could be taken as trainers which would not be allowed. Help to select a better pair
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On approaching the counter to pay I gave the cashier my one for all card she then said" Oh I hate when people give me these" She then swiped the card a couple of times sighing on each attempt. " Then turned and complained to another member of staff " I hate these you have to put all the numbers in!!!". Another member of staff then approached the till and inputed the numbers for her!!!!!!!!. I found this to be very poor customer service - even if using the card is a chore she surely should not complain and sigh in front of the customer. It made me feel really uncomfortable and will not be using the store in future. I feel that she should have some customer service training before you lose more customers.
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Lovely chatty staff. Excellent quality of goods. Will be coming back for the groomsmens shoes.
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113