Shoe Zone Store at WORKINGTON

Address
Unit 22,Ivison Lane,Washington Sq.Workington
Cumbria
CA14 3DY
Telephone
01900 602040
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
TODAY
Saturday
09.00 - 17.30
Sunday
11.00 - 16.00
 

Customer Ratings and Reviews

Well what fantastic customer service I received yesterday from a lovely lady called Margeret. I had had bought a pair of boots a few weeks ago and had them delivered, they were faulty so I called the store and spoke to a loveny lady who I later found out was Margeret then too. I explained the problem she told me to bring them in and I'd check them over and if they needed replacing she had my size in stock. I arrived at the store the day after to be greated by Margeret with a smile, I showed her the boots she exchanged them straightaway as she had reserved me a pair in my size from the phone conversation the day before. I hadn't asked her to do this for me so I thought it was so thoughtful. I would certainly carry on shopping at shoezone with such wonderful staff and fantastic customer service. I feel Margeret should be recognised for going that extra mile for her customers and making my trip into store a pleasant one. Thank you again Margeret your a lovely lady ??
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Slippers bought on the 10/02/15, hardly worn & a hole has devoloped in the front of one of them. Tried to get them replaced & 2 members just no replacement - were't helpfull one little bit!!!!
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113