Shoe Zone Store at WITHAM

Witham
Address
Unit 1A,
The Grove Shopping Centre,
Witham
Essex
CM8 2YT
Telephone
01376 513 803
Opening Hours
Sunday
10.00 - 16.00
TODAY
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
 

Customer Ratings and Reviews

I don't wish to give my details however the person who served me on this occasion 'deana' I found to lack basic customer service in your witham store. Her manner was disgusting along with the way she speaks to customers. I actually use to work for the company and if that was one of us we would've had a written warning. May I suggest that your witham store take a look at its staff because they all seem to stand there at the till having a gossip and then speaking to customers like rubbish on the street. When a customer wants their old reciept back because their card details are on there the answer should be 'so..it ain't all of It' while having a good nose at the card details. Cross the exchanged item out and staple the new receipt to it and give it back to the customer. Next time someone decides to talk to me like rubbish in your store i won't just simply walk away I will be taking the matter further. Your brand has sunk even lower than when I worked for the company. Employing middle age women to stand in a shop gossiping about people infront of customers and having awful customer service must be doing wonders. No wonder the shops are always empty.
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Need help?
Contact our customer services team.
Sun 9am - 5pm and Mon - Fri 8am - 6pm
Customer service times
Sun 9am - 5pm and Mon - Fri 8am - 6pm
Phone Icon
0116 222 3113