Shoe Zone Store at RHYL

Address
29 High Street, Rhyl
Denbighshire
LL18 1EN
Telephone
01745 343209
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
TODAY
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
Sunday
10.30 - 16.30
 

Customer Ratings and Reviews

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I had called in on a whim to look through the outlet section with only a rough idea of what I wanted. I was pleased to find a pair of boots that were just right. The store appeared to be divided up sensibly into various types of footwear and as far as I could see there were plenty of size options available. The cashier was very polite and let me know about my return options before completing the sale.
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I bought 2 pairs of trainers as ive started walking more and wanted a few pairs of shoes to reduce wear on the ones i have. I used 1 pair 3 times and the inner heel collapsed in and the inside fabric started peeling so i put the other pair and after only 1 hour of use the fabric inside those was peeling too. I took both pairs back to the store and the manager told me in a very short manner that the pair id used for only 1 hour wouldn't be exchanged as the peeling was due to "moisture" but she gave me a refund on the other pair with collapsed heels. Call me odd but when i buy shoes i expect them to last longer than an hour before showing wear and tear, i think in future i'll be looking for footwear elsewhere as i dont feel like you sell a good product and the customer service left a lot to be desired.
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113