The following document and the Terms of Use regulate the sale of our goods and services to you and how you may use this website.
TERMS OF SALE
PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER FOR FUTURE REFERENCE.
1. Introduction
These terms and conditions of sale of goods (referred to below as “Terms of Sale”) relate to items supplied to you through this website www.shoezone.com (referred to below as the “Site”) and should be read in conjunction with the Terms of Use which shall also apply. You should understand that by registering and/or ordering any of the goods on the Site, you agree to be bound by the Terms of Sale. In these Terms of Sale references to “you”, in the case of a person under 18 years old placing an order, include references to the relevant parent or guardian, being the cardholder, or PayPal account holder,or Amazon account holder, who actually places and pays for the order on the child’s behalf.
2. Information about us
The Site is operated by Shoe Zone Retail Limited (referred to below as the “Company”, “we” or “us”) and the Company is registered in England & Wales under company number 148038 and the registered office address and main trading address of the Company is Haramead Business Centre, Humberstone Road, Leicester, LE1 2LH, email customerservices@shoezone.com. Our VAT number is 372138852.
3. Your status
By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts and that you are at least 18 years old.
4. Formation of the contract
5. Description and price of the goods
6. Payment
- Pay Later within 30 days - Pay in 3 interest free instalments - Pay Now
If you choose to pay with Klarna, no card details will be held by Shoe Zone Retail Limited.
7. Delivery & risk
8. Your right of cancellation
9. Warranty
10. Data protection
The Company will take all reasonable precautions to keep the details of your order and payment secure in accordance with our Privacy Policy, We encourage you to read our Privacy Policy before submitting any personal data to us, including placing an order, to ensure that you understand how we use your personal data.
11. Applicable law
These Terms of Sale and the Privacy Policy will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom or your country of residence.
Last update: September 2022
TERMS OF USE
These terms and conditions (“Terms of Use”) govern your use (whether as a guest or a registered user) of the website www.shoezone.com (referred to below as the “Site”), and your relationship with Shoe Zone Retail Limited (referred to below as the “Company”, “we”, “or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms of Use, please do not register for or use the Site. If you have any questions on the Terms of Use, please contact customerservices@shoezone.com.
1. Information about us
The Site is operated by the Company and the Company is registered in England & Wales under Company number 148038 and the registered office and main trading address of the Company is Haramead Business Centre, Humberstone Road, Leicester, LE1 2LH. Our VAT number is 372138852.
2. Site Use and Access
3. Amendments & Information
4. Registration
5. Password & Security
6. Intellectual Property
The content of the Site is protected by copyright, trademarks, database rights and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from the Company.
7. Your Use of the Site
8. Availability of the Site
9. The Company’s right to suspend or cancel your registration
10. The Company’s Liability
11. Processing your Information
We process information about you in accordance with our Privacy Policy. We encourage you to read our Privacy Policy before submitting any personal data to us, including placing an order, to ensure that you understand how we use your personal data.
12. Site Transactions
Contracts for the supply of goods or services formed through the Site or as a result of visits made by you are governed by our Terms of Sale.
13. Third Party Websites & Linking
14. Viruses, Hacking and Other Offences
15. Advertising & Sponsorship
Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.
16. Applicable Law
These Terms of Use will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom or your country of residence.
17. International Use
The Company makes no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, the Channel Isles or the Isle of Man and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, the Channel Isles or the Isle of Man you do so on your own initiative and are responsible for compliance with local laws.
18. Trade marks
SHOE ZONE and certain other marks are registered trademarks of Shoe Zone Retail Limited or their suppliers.
19. Miscellaneous
If you have any queries please contact customerservices@shoezone.com
Last update: 30th May 2019
CUSTOMER REVIEWS
1. Product Review Request
2. Store Reviews
3. How we use this information
4. Right of withdrawal
NEXT DAY DELIVERY PASS
Terms and Conditions of the Pass
1. The Next Day Delivery Pass can be purchased online and in store.
2. You must be an account holder for the Pass to work. Full instructions on how to complete the Pass setup will be emailed to you at the time of purchase.
3.The Pass entitles you to 12 Months of FREE Next Day delivery from the date of purchase on any order with no minimum spend. A fair usage policy applies to the Pass.
4. Next Day Delivery will be applied to your first order regardless of being signed in or not.
5. If you complete the checkout as a Guest we will send you an email to link the Pass to an email address and ask you to create an Account.
6. You must Sign In to use the Pass for subsequent orders once the Pass has been activated.
7. We will send you an email confirming the Pass has been successfully activated.
8. We will send you a reminder email 7 days before your Pass is due to expire.
9. You have 14 days from the date of purchase to cancel your Pass and the Pass must be unused. We are unable to refund a Pass once it has been used.
10. Next Day Delivery is available for UK addresses only and certain Post Code limitations apply.
11. You must place your order in line with our Next Day terms that can be found here.
12. We reserve the right to amend these terms and conditions at any time.
Fair Usage Policy
EMAIL CLUB VOUCHERS
1. This offer is open to users registered on shoezone.com with a UK address, who must be UK residents of 18 years of age or older. The shipping address must also be a UK address.
2. One voucher redemption per registered user [and up to four different registered users per household ] only. The voucher is valid from the date you receive the coupon for 90 days (unless cancelled earlier in accordance with these terms and conditions).
3. To redeem this voucher, a minimum purchase price of £25 (will vary based on our current promotion) is required (this does not include related postage and packing costs or any taxes which are not included in the item price).
4. The voucher must be redeemed in a single transaction.
5. The purchase you make to redeem this voucher must comply with Shoe Zone policies.
6. This voucher cannot be combined with any other voucher, site discount, rebate, offer, gift coupon, other promotion or when purchasing in-store carrier bags.
7. This voucher has no cash value, cannot be transferred, cannot be forwarded and cannot be exchanged.
8. This voucher is void where prohibited.
9. Any refund you may be entitled to receive will not include the voucher or its redemption value. You will receive no more than the amount you paid towards the purchase and will not be eligible for a further voucher.
10. These terms and conditions are governed by the law of England and Wales.
11. Shoe Zone reserves the right to change the terms and conditions of this offer at any time without prior notice by amending these online.
12. All new Shoe Zone customers qualifying under these terms and conditions are deemed to have accepted and agree to be bound by the terms of this offer.
13. Email Club Vouchers can only be received if you join our email club (subscribe to marketing emails)
Last update: 16th June, 2023