Shoe Zone: Shoe Shop at BRIDGWATER BB

Lots of shoes on show, well laid out clean store

I am a regular shopper at this Shoezone and have always found staff happy and helpful. Today, the store was, as usual looking tidy and clean with lots of choice and sizes available. However, the staff member who served us at the till when we got to the till was at the time looking at receipts and it took between 1 and 2 minutes for her to start serving us. When she did, she didn’t acknowledge us with a greeting and no apology for keeping us waiting, she just picked up the shoes and started scanning. After paying for the items I said, ‘thank you, have a nice day.’ To which her reply was a quiet grunt. Like I’ve said, I’ve always found the staff happy and polite, but felt I needed to review this visit today and I got no customer service from the staff member on the till today, which is a shame. A simple ‘hello, sorry to keep you waiting, I’ll be with you in a second’ would have been very much appreciated.