Shoe Zone: Shoe Shop at HOUNSLOW

I had a great experience shopping at your store this past week. Your staff member Dave, is customer service personified and an absolute star. The store itself is well stocked and everything is displayed well. I found the items I needed in the first 2 minutes of walking in and the customer service I received means it'll be my preferred store next time I need something you sell.

i showed the assistant my screenshot of your slippers online. the price online was 6.99. in the store the slippers were showing as 7.99. when i queried this with the store assistant, he asked me when i had taken the screenshot. and i advised him yesterday. he then checked and confirmed my screenshot was correct and started taking the incorrect price off the items. No apology was given. This is very misleading and and indeed a worry. Its a bit concerning as you wonder how times this may have happened before and customers were not aware and have been overcharged. I have been a shoezone customer for years and this is very disappointing.

im lake shopping on the store

Great experience

Good customer service

over all the store is good.but only one thing ,your staff was looking busy.