Shoe Zone: Shoe Shop at ILFORD

It’s good experience loved to visit again

I bought couple of pairs of plimsolls for my sons, the plimsolls were on offer 2 for £5.00 unfortunately one of the pairs i had to change as they were not the correct size. When i returned to the store i was told that i could not change them unless i paid 49p more as they were bought under an offer. I said I'm not returning them for refund, change of mind or wanting a completely different pair, I merely wanted to change the size. I was told this is not possible unless i bring the other pair back too! I then had to return back with the other pair for the staff to do refund and then get the correct pair. I do not blame the staff since this seems to be a system policy but i have never come across this in any other store.

the staff was really helpfull and the stock was desplayed nicely. main thing is i found what i was looking for thanks for their help in finding me the right size.

good choice of shoes for all at reasonable rates