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Delivery & Returns
Delivery & Returns
Delivery & Returns

Cookies on Shoezone.com

What are Cookies?

Cookies are small text files stored on your computer when you visit websites.

For example, when you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit this website, your computer checks if it has a relevant cookie and sends the information contained in this cookie back to the website, which then knows that you have visited the website before and can tailor what shows on screen to your requirements.

Our Cookie Policy

This policy sets out that cookies are used on shoezone.com ("Site"). By using the Site you are accepting and consenting to the terms of this policy (the "Policy").

We reserve the right to amend this Policy from time to time.

Cookies on shoezone.com

At shoezone.com we use cookies for several purposes. They allow us to keep track of what you have added to your shopping bag, ensure you are secure when purchasing, show different content and learn about how you use our website to help us make it better for you and identify and resolve errors.

To order products at shoezone.com you need to have cookies enabled. However if you’d prefer to restrict, block or delete cookies from shoezone.com or any other site you can use your browser to do this. See the Managing Cookies section below.

Cookies can’t harm your computer. All data stored by these cookies is anonymous. They never store personally identifiable information; i.e. name, address or payment details. A full list of cookies used on our website is below.

Cookie Name Cookie Purpose     Duration    
_szgaff We use this to determine if you arrived at Shoe Zone by clicking on an advertising link, and allow us to reward some external websites for directing visitors to us. 30 days
_szgs These cookies allow our web servers to remember what you have added to your basket. session
_szgBag 30 days
_szga This ensures you are secure when either going through our checkout process or when you sign in to your account. session
_utma These cookies enable the function of Google Analytics software. This helps us collect and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. This information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies is confidential and can be seen only by the relevant teams at Shoe Zone and Google. 2 years
_utmb 30 minutes
_utmc session
__utmt 1 year
_utmz 6 months
_utmx These cookies are used for Google Experiments and are used to deliver different versions of our site (or parts of the site) to you. This helps us to see which version works best for our customers. No personal information is stored. 2 years
_utmxx 2 years
mobile-override This cookie is used to remember if the customer would like to see the full desktop version of the site rather than the mobile version (only set if you visit our mobile site). session
szgCookieAcceptance Denotes if a customer has seen the Cookie Policy and therefore accepted the details 3 months
szgTOP_POP_UP_AD Denotes if a customer has been shown the advertisement at the top of the page (only shown once) 4 months
Szgld Provides a unique Id of a workstation/browser. Used in Live Chat to see if the worksatation is in the middle of a chat. 1 year
_atuvc Used by the AddThis social sharing widget. This provides links to Facebook, Twitter etc. 2 years
_uetsid Microsoft Bing Ads Universal Event Tracking cookie. 1 day

You may notice some cookies on our site aren't related to Shoe Zone. These are set by carefully selected and monitored suppliers with whom we have relationships, as listed below.

Cookie Name Cookie Purpose     Duration    
__ hssrc We use Hot Jar to see how visitors interact with areas of a page.  No personally identifiable data is captured during this process. 3 months
__hstc 3 months
_ga 3 months
hsfirstvisit 1 year
hubspotutk 3 months
intercom-id-c5ke8zbr 3 months
intercom-session-c5ke8zbr 3 months
mp_hj_mixpanel 3 months
optimizelyBuckets 3 months
optimizelyEndUserId 1 year
optimizelySegments 3 months
NSC**** These cookies are set by your bank if you need to enter 3D - Secure payment details and ensures you do so securely. 1 day
riskfortcookie 2 years 9 months
aw4253 Affiliate Window (our affiliate programme provider) uses this to determine if you arrived at Shoe Zone by clicking on an advertising link. The data collected is not confidential or interchangeable. 30 days
bunting_visit_cookie We use Bunting to allow us to offer Personalised content to our customers 1 year
_gid Used by Google Analytics to record statistics about page performance. 1 day
AID We use components of the GoogleAdServices.com website for Targeting and Advertising. 2 years
MUID Microsoft User Identifer cookie used by Bing Ads to help track valid cliks. 1 year
is_returning We use Crazy Egg to see how visitors interact with areas of a page. No personally identifiable data is captured during this process. 5 years
_ceg.s 3 months
_ceg.u 3 months
_ceir 3 months
Test_cookie These cookies are created by Google owned "Doubleclick.net" and are stored to ensure we know if sales are made on our website after a customer visited our site via a paid-for advertisement. 1 day
id and IDE 1 year
SRCHD Used while displaying store locations in Bing Maps. No personal data is obtained or stored. 2 years
SRCHUID 2 years
SRCHUSR 2 years
_EDGE_S session
_SS session

If you choose to "share" our products or content through social networks you may be sent cookies from these sites. We do not control these cookies, so we suggest you check their websites for more information about their cookies and how to manage them.

Cookie Name Cookie Purpose     Duration    
k These cookies are used by Twitter when you click the "tweet" button (product page) 2 years
original-refer session
guest_id 2 years
_twitter_sess session
PREF These cookies are used by Google when you click the Google + 1 button (product page) 2 years
nid 6 months
fr Encrypted Facebook user ID and Browser ID. 3 months

If cookies aren’t enabled on your computer it will mean that your shopping experience on our site will be limited to browsing; you won’t be able to add items to your shopping bag and buy them.

For full details about managing and controlling cookies on your computer or device please visit http://www.aboutcookies.org/ (this page will open in a new window/tab)

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