Shoe Zone: Shoe Shop at ASHFORD

When I had chosen my purchases, I went to the till, only to find that the staff member seemed to be having a heated discussion with another member of staff at another store. I was totally ignored, and was left to stand there listening to her conversation. What she should have done was to excuse herself from the conversation, by saying that a customer was waiting, and she would continue with the conversation in a minute. I honestly did not think she was going to bother to serve me at all, until she had finished her conversation. Eventually, I think she could see I was getting just a little bit annoyed at waiting, she broke off her telephone conversation, and served me!!

I shopped for slippers for Christmas and was very impressed with the range and prices and very polite and helpful assistant.

I was very disappointed that your store would not accept my scottish money as far as I was aware we were part of the same country. I won't be back in any of your stores again.