Shoe Zone: Shoe Shop at BLETCHLEY

I couldn't get a specific size so I went to the till to ask the person serving if they had any in the back, which they did. She was more than happy to look for me and was very polite about it.

Just very disappointed in the service received. when trying to exchange a very uncomfortable pair of shoes. The Manager was on her break for a further 50 minutes so that would have meant I would have to wait. The girl was not authorised to deal with the matter.

Very disappointing. The staff were standing around talking and it appeared to be an inconvenience to be served. They were rude and still talked while serving me. As I left the shop I had to step around one of the member of the staff who had stepped outside to chat to someone out of the shop