Shoe Zone: Shoe Shop at BOSCOMBE

I was in store to return some shoes I had ordered online,that did not fit, I explained this to the member of your staff at the till who then rolled her eyes, huffed and said 'great that comes off our profit and when our profit goes down they will shut this shop' this was said in a very rude voice. I then started to put the shoes I was returning on the checkout and she kept saying oh great and huffing, I tried to explain which ones were which on the paper work and she rudly said I can work that out just put them on the counter. Both my friend and I were shocked but her manner and how rude she was and it left us feeling very awkward in the shop and would defiantly make us think twice about going in there in the future, I'm sure this is not how you want you customers to feel.

Was told to come back tomorrow after stock was unpacked, this I understood as my late husband was manager at corby, met Harborough and Nantwich stores, we returned a little later and purchased 3 or her products, the girl forgot to put one of them through the till and after travelling home, I returned to buy my daughters shoes, but the next day we had to get a larger size and my daughter was treated very badly, the member of staff was very disrespectful to her and said you should have tried them on, it was I who collected them , feel if I didn't need the products I would return them all slippers, work boots shoes and sandals, my husband would be turning in his grave at our treatment,none of his staff would treat a customer like we were treated

Completely ignored by both staff members who spent whole 20 -30 minutes we were there talking about getting shop ready so they could go home. Only one other customer came in whilst there. Were not even polite at till until I was leaving!

Well stocked with a limited range of styles of value for money shoes

Very clean store, helpful staff

Great variety, helpful staff.