Shoe Zone Store at EXMOUTH

Exmouth
Address
32-34 Chapel Street,
Exmouth
Devon
EX8 1HW
Telephone
01395 265535
Opening Hours
Sunday
10.00 - 16.00
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
TODAY
Saturday
09.00 - 17.30
 

Customer Ratings and Reviews

When checking out, the assistant asked if we were okay for a bag. I am in total agreement with not using plastic bags. But as it was an off the cuff visit as my son's school shoes had broken that day I didn't have a bag with me. I asked if there was a box, and the assistant rather begrudgingly said, I could see if there is one upstairs like it was too much effort. Why can't you have paper bags for such occasions, or keep some boxes to hand? I used to work in a shoe shop so I know how they work. It wasn't very welcoming. Next time I go to Exeter for shoes for my son.
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Sara was extremely good in Exmouth store she was very good with my daughter thank you
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The assistants were deep in conversation and I waited to be served. There were no other customers in the store so eventually I had to interrupt their chat to ask for what I wanted. It was with barely concealed reluctance that one of the assistants went off to find what I'd asked for. The shoes were sold to me, no please or thank you's. I was asked if I wanted a carrier bag and the shoes were then rammed into a very small bag for which I was charged 5p. As soon as I'd been handed my purchase they went straight back to their conversation. I thought their behaviour was very rude and certainly not a good example for your company. I should add that this is the first time I have ever been treated in such an offhand manner in that store, it has always been reasonable before.
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Store clean and tidy, staff presentable, good range of styles and sizes, helpful assistance at till.
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113