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Exmouth
Shoe Zone: Shoe Shop at
EXMOUTH
Address
32-34 Chapel Street,
Exmouth
Devon
EX8 1HW
Telephone
01395 265535
Call the Store
Opening Hours
Sunday
10.30 - 15.30
Monday
09.00 - 17.30
TODAY
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
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Customer Ratings and Reviews
excellent staff very helpful
Reviewed by
miles
, on
Thu, May 20, 2021
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Overall recommendation
Average
It would have been nice if the 2 female sales persons at the till had stopped talking to each other whilst taking our payment. The only words spoken to us were " do you want a bag"
Reviewed by
Sonia
, on
Sun, Sep 10, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
When checking out, the assistant asked if we were okay for a bag. I am in total agreement with not using plastic bags. But as it was an off the cuff visit as my son's school shoes had broken that day I didn't have a bag with me. I asked if there was a box, and the assistant rather begrudgingly said, I could see if there is one upstairs like it was too much effort. Why can't you have paper bags for such occasions, or keep some boxes to hand? I used to work in a shoe shop so I know how they work. It wasn't very welcoming. Next time I go to Exeter for shoes for my son.
Reviewed by
Wendy
, on
Thu, Jun 22, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Sara was extremely good in Exmouth store she was very good with my daughter thank you
Reviewed by
J
, on
Sun, May 14, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
The assistants were deep in conversation and I waited to be served. There were no other customers in the store so eventually I had to interrupt their chat to ask for what I wanted. It was with barely concealed reluctance that one of the assistants went off to find what I'd asked for. The shoes were sold to me, no please or thank you's. I was asked if I wanted a carrier bag and the shoes were then rammed into a very small bag for which I was charged 5p. As soon as I'd been handed my purchase they went straight back to their conversation. I thought their behaviour was very rude and certainly not a good example for your company. I should add that this is the first time I have ever been treated in such an offhand manner in that store, it has always been reasonable before.
Reviewed by
JOHN
, on
Thu, Dec 3, 2015
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Store clean and tidy, staff presentable, good range of styles and sizes, helpful assistance at till.
Reviewed by
Claire
, on
Sun, Sep 20, 2015
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Need help?
Contact our customer services team.
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
0116 222 3113
0116 222 3113
customerservices@shoezone.com
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