Shoe Zone: Shoe Shop at HASTINGS

I had a very nice experience shopping at Shoezone

This store is always ready to help, best place to go for School shoes...

Tried to find a pair of Clogs in your Bexhill Store. None on display but manageress looked up in her book and then went to stockroom and returned with exactly what i wanted except they were too small. She then telephoned your Hastings store to see about availability there. They had a pair, they put them to one side and 30mins later i walked into the store and there were the Clogs by the till with my name on. A quick try-on, paid the amazing price of only £4.99, and one very happy customer departed with her Black moulded clogs. Six star service, just like the "Good Old Days". Thanks to both staff members.

Tried to find a pair of Clogs in your Bexhill Store. None on display but manageress looked up in her book and then went to stockroom and returned with exactly what i wanted except they were too small. She then telephoned your Hastings store to see about availability there. They had a pair, they put them to one side and 30mins later i walked into the store and there were the Clogs by the till with my name on. A quick try-on, paid the amazing price of only £4.99, and one very happy customer departed with her Black moulded clogs. Six star service, just like the "Good Old Days". Thanks to both staff members.

Very well laid out, helpful and friendly staff and wel laid out.

Choice of size we wanted

Difficult getting size we required

Although a shop that I often visit when I am in need of some new shoes at reasonable prices, I am always aware of staff seeming uninterested in what they are doing, to be brutally frank. I don't get a greeting usually, or much eye contact, a smile, or even a thank you when I have purchased. Do you give your staff training in customer care at all? It appears not. However, I do often find what I need there, and affordable, so I will continue to use the store. It used to be the only shoe shop in the arcade, until recently.