Shoe Zone: Shoe Shop at LICHFIELD

Lichfield
Address
41 Bakers Lane,
Three Spires Centre,
Lichfield
Staffs
WS13 6NG
Telephone
01543 257973
Opening Hours
Sunday
10.00 - 16.00
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
TODAY
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
 

Customer Ratings and Reviews

On my way to work my sole came away from my boot, I always get my boots from your store, I found a pair which was suitable thought would be good if I could keep them on, I checked the sole for correct size no label on the bottom so I picked up another pair exactly the same to take to the till, Joanne was the cashier, i asked if I could please keep them on , I passed her a identical pair same size and style, she said no I had to remove them , I said they exactly the same, she said I need the ones you are wearing, I told her they had no label on the sole , she still insisted I had to take them off for her to put through the till, I understand not everyone is trustworthy I would of been more than happy for her to check my feet to see what I was wearing, but no I had to take them off until I had paid for them, not at all helpful, she ended up scanning the others because of the missing scans on the others, if it wasn’t for the fact my sole had come away from my others there’s no way I would of purchased them I would of taken my custom else where which is what I intend to do from now on.
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Rubbish. We were the only 2 people in the store. 2 staff stood talking at the till. Didn't even acknowledge us. I asked for service and it felt like she was doing me a favour . Told me I could order online then went back to talking to her friend on till. I wouldn't recommend this store to anybody or visit it if I returned to Lichfield. With customer service as bad as this I am not surprised people choose to shop online. I ordered in store for home delivery only because my son was in need of new trainers. I wish I had ordered online as the store did not deserve the custom.
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Excellent choice in my size (3), good quality at great prices
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Need help?
Contact our customer services team.
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Customer service times
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Phone Icon
0116 222 3113