Shoe Zone: Shoe Shop at LINCOLN

Found the store very cramped, not much room between the fixtures. Also found it difficult to find the correct size I needed when the shoes are hung and there are no indicators to help, which meant trying to look through numerous pairs. The assistant neither greeted me, asked if I needed a bag nor used any manners. Very poor customer service.

Helpfull and friendly staff.

After visiting this website and finding out you had no 80316 Navy trainers size 12 in stock, I decided to call into this branch and was greeted in the doorway by Wendy. I explained to her that the website says there are non-available, but I thought that as /I was passing I'd call in. Sure enough she found a pair for me instantly! Great service! I explained that last year I ended up getting pairs from Cleethorpes and Newark. These trainers are ideal for me as I have swollen feet, I go through many pairs per year, just replacing the lining after a few weeks. Top marks for the staff of your Lincoln store from a very satisfied customer! Thank you!

Went into the store and walked out within 10 minutes with what I needed. Very good.