Shoe Zone: Shoe Shop at MAIDSTONE

When it came to pay for my goods I had to join a long queue of other customers also waiting to be served,the young lady on the till(initialsJH) was doing a great job dealing with the sales,but the annoying thing was there were3 other members of staff on the shop floor and not one of them made an attempt to assist,they just carried on fiddling with stock on the racks,these people kept looking at the queue but didn't move to help.I consider this very poor customer care.

Nicely layed out store and friendly staff

Staff all always very helpful and friendly.

Large store with plenty of choice. Very well laid out and displays tidy so easy to locate what I was looking for. The size that I required was also available.

Not many colours to choose from, had size in stock but was not on display and sizes were not in order.

I believe I was charged the full price of my shoes, even though there was a 20% closing down sale on.