Shoe Zone: Shoe Shop at ROMFORD

Was pleasant experience

Good

Brought men's casual shoe for which if you brought 2 pairs there was an offer for £10. Asked if there were a pair in black size 12 (picked up blue pair). Advised quite abruptly none in stock and cannot be ordered. Not a common/popular size!

Went into shop looking for mens slippers, found what was looking for but, the size I wanted was on the top shelf, as they were difficult to reach, looked around for assistance, no assistant in the shop and no one on till that I could ask, managed to hook three pairs slippers down before I found the size I wanted, only then did a assistant appear, took the slippers to the till, assistant then took my money, no "hello" or "thank you" When I said I couldn't reach to put the other pairs back she replide "I'll do it" and that was that.

All good experience and friendly staff

Well turned and they store all sizes wante were available for all styles

Although they were clipped together, these slippers were of different sizes. As an elderly person, unlikely to be able to return to the store to exchange them in the near future, I am most disappointed.