Shoe Zone: Shoe Shop at SALISBURY

I went into the store to find some casual canvas shoes, found them, but no where to sit to try them on - only 2 small benches. Eventually found a bench and tried them on, fine. Went to the desk and asked the assistant how the white trim, between the canvas and the sole can be cleaned, but only to be told - she didn't know? I know it's only £7.99, but I don't buy shoes for one occasion, I will look after them, I'll clean them and I'm surprised that the assistant didn't. When pressed she suggested the product Jif, saying that one of her friends boyfriend used that. I should've asked if I used Jif and it didn't work, could I bring them back? Not friendly at all.

Whilst the experience was good the shoes that I wanted were not in stock

Disappointing. I was not welcomed. One advisor spent the whole time on the phone. The advisor on the shop floor did not acknowledge me even when I was stood waiting to ask a question.

6I found the style of boot I wanted and the assistant was helpful glad I have found your shoe

Staff member was sarcastic when I was looking round to see where she was implying that I should be more patient, she was also very rude in the way she spoke to the old man and lady who were served shortly before me.