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St. Helens
Shoe Zone: Shoe Shop at
ST. HELENS
Address
Unit 2 The Hardshaw Ctr,
Church Street,
St Helens
Merseyside
WA10 1EB
Telephone
01744 730159
Call the Store
Opening Hours
Sunday
11.00 - 15.00
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
TODAY
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
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Customer Ratings and Reviews
I found exactly what I was looking for. Really happy with my purchases.
Reviewed by
Margaret
, on
Sat, May 25, 2019
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Overall recommendation
Average
Very good, the cashier Lisa was extremely helpful and friendly, i will definitely be coming back again
Reviewed by
Phil
, on
Thu, Oct 19, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Very good, the cashier Lisa was extremely helpful and friendly, i will definitely be coming back again
Reviewed by
Phil
, on
Thu, Oct 19, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Lisa was very helpful and showed excellent customer service skills which made it a pleasure to shop at this store
Reviewed by
Kenneth
, on
Mon, May 30, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
When I visited the store in the past the staff have always helped me if the shoes out are not in my size. I have size 9 feet and find your store brilliant. On this occasion I clicked and collected. I have used this service a few times now and have been totally satisfied each time I have used it.
Reviewed by
Pamela
, on
Wed, Apr 6, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
The staff was very friendly
Reviewed by
Rachel
, on
Sun, Jan 31, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Very helpful assistant, wanted school shoes and she pointed out that the pair selected could be taken as trainers which would not be allowed. Help to select a better pair
Reviewed by
Barbara
, on
Fri, Jan 29, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
On approaching the counter to pay I gave the cashier my one for all card she then said" Oh I hate when people give me these" She then swiped the card a couple of times sighing on each attempt. " Then turned and complained to another member of staff " I hate these you have to put all the numbers in!!!". Another member of staff then approached the till and inputed the numbers for her!!!!!!!!. I found this to be very poor customer service - even if using the card is a chore she surely should not complain and sigh in front of the customer. It made me feel really uncomfortable and will not be using the store in future. I feel that she should have some customer service training before you lose more customers.
Reviewed by
Sally
, on
Tue, Dec 29, 2015
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Lovely chatty staff. Excellent quality of goods. Will be coming back for the groomsmens shoes.
Reviewed by
Gill
, on
Sat, Sep 5, 2015
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Need help?
Contact our customer services team.
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
0116 222 3113
0116 222 3113
customerservices@shoezone.com
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