WOMENS
NEW ARRIVALS
View All
SANDALS
View All
Flat
Flip Flop
Gladiator
Heel
Mule
Slider
Strappy
Wedge
Toe Post
CANVAS
View All
Lace Up
Slip On
TRAINERS
View All
Chunky
Easy Fasten
Lace Up
SHOES
View All
Ballerina
Brogue
Flat
Heel
Lace Up
Leather
Loafer
Party
School
Wedge
Work
WELLIES
View All
BOOTS
View All
Ankle
Biker
Calf
Chelsea
Heel
Knee High
Lace Up
Leather
Over the Knee
Pull On
Riding
SAFETY FOOTWEAR
View All
SLIPPERS
View All
Bootie
Easy Fasten
Full
Moccasin
Mule
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
New Arrivals
Online Exclusive
SZTRNDZ
Sandals
Canvas
Summer Shop
Bags & Accessories
BRANDS
View All Brands
VIEW ALL WOMENS FOOTWEAR
MENS
NEW ARRIVALS
View All
SANDALS
View All
Flip Flop
Mule
Sliders
Sport
CANVAS
View All
Lace Up
Slip On
TRAINERS
View All
Easy Fasten
Lace Up
SHOES
View All
Brogue
Casual
Easy Fasten
Lace Up
Leather
Loafer
Oxford
School
Slip On
Work
WELLIES
View All
BOOTS
View All
Ankle
Chelsea
Desert
Lace Up
Leather
Pull On
SAFETY FOOTWEAR
View All
Boots
Shoes
Steel Toe Cap
Trainers
SLIPPERS
View All
Full
Moccasin
Mule
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
New Arrivals
Online Exclusive
SZTRNDZ
Sandals
Canvas
Summer Shop
BRANDS
View All Brands
VIEW ALL MENS FOOTWEAR
KIDS
GIRLS
View All
Sandals
Canvas
Shoes
Trainers
Wellies
Boots
Slippers
GIRLS TRENDING
New Arrivals
Character Footwear
Online Exclusive
Sandals
Canvas
Summer Shop
Back to School
Bags & Accessories
BACK TO SCHOOL
Girls Back To School
Boys Back To School
BOYS
View All
Sandals
Canvas
Shoes
Trainers
Wellies
Boots
Slippers
BOYS TRENDING
New Arrivals
Character Footwear
Online Exclusive
Sandals
Canvas
Summer Shop
Back to School
Bags & Accessories
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
Character Footwear
Online Exclusive
Sandals
Summer Shop
Back to School
BRANDS
All Girls Brands
All Boys Brands
VIEW ALL KIDS FOOTWEAR
BRANDS
A
Adesso
Amblers Safety
Ascot
Avengers
B
Batman
Blowfish Malibu
Buckle My Shoe
C
Catesby
CAT Safety
Chatham
Chatterbox
Clarks
Chipmunks
Comfort Plus
Comfy Steps
Cotswold
Crocs
Cushion Walk
D
Dr Keller
Dare 2 B
Disney Frozen II
Divaz
Dunlop
E
Earth Spirit
EarthWorks
Easy Flex
F
Fabs
Fleet & Foster
Free Spirit
G
GBS
Geox
Gola
Groundwork
H
Heart
Heavenly Feet
Hey Duggee
Hobos
Hush Puppies
J
Jana Softline
JCB
Jo & Joe
K
Kickers
L
Lambretta
Lamo
Laurence Llewelyn Bowen
Lazy Dogz
Lilley & Skinner
Lotus
Lunar
M
Marco Tozzi
Mirak
Muck Boots
O
Original Penguin
Osaga
P
Padders
Paw Patrol
Peppa Pig
Pod
R
Red Fish
Red Tape
Regatta
Relife
Rieker
Rocket Dog
S
Safety Jogger
Scholl
Sedai
Silver Street
Skechers
S Oliver
Softlites
Sonic
Spiderman
Sprox
Sterling Hunt
Stone Creek
T
Term
Totes Isotoner
Toy Story
Tred Flex
Trespass
Trolls
Truffle
Trux
W
Wrangler
X
XL
SANDALS
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
Clearance Outlet
View All Offers
CLEARANCE OUTLET
SALE
SALE
WOMENS
VIEW ALL WOMENS FOOTWEAR
NEW ARRIVALS
SANDALS
View All
Flat
Flip Flop
Gladiator
Heel
Mule
Slider
Strappy
Wedge
Toe Post
CANVAS
View All
Lace
Slip On
TRAINERS
View All
Chunky
Easy Fasten
Lace Up
SHOES
View All
Ballerina
Brogue
Flat
Heel
Lace Up
Leather
Loafer
Party
School
Wedge
Work
WELLIES
BOOTS
View All
Ankle
Biker
Calf
Chelsea
Heel
Knee High
Lace Up
Leather
Over the Knee
Pull On
Riding
SAFETY FOOTWEAR
SLIPPERS
View All
Bootie
Easy Fasten
Full
Moccasin
Mules
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
New Arrivals
Online Exclusive
SZTRNDZ
Sandals
Canvas
Summer Shop
Bags & Accessories
BRANDS
MENS
VIEW ALL MENS FOOTWEAR
NEW ARRIVALS
SANDALS
View All
Flip Flop
Mule
Sliders
Sport
CANVAS
View All
Lace Up
Slip On
TRAINERS
View All
Easy Fasten
Lace Up
SHOES
View All
Brogue
Casual
Easy Fasten
Lace Up
Leather
Loafer
School
Slip On
Work
WELLIES
BOOTS
View All
Ankle
Chelsea
Desert
Lace Up
Leather
Pull On
SAFETY FOOTWEAR
View All
Boots
Shoes
Steel Toe Cap
Trainers
SLIPPERS
View All
Full
Moccasin
Mule
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
New Arrivals
Online Exclusive
SZTRNDZ
Sandals
Canvas
Summer Shop
BRANDS
KIDS
BACK TO SCHOOL
VIEW ALL KIDS FOOTWEAR
GIRLS
View All
New Arrivals
Sandals
Canvas
Shoes
Trainers
Wellies
Boots
Slippers
GIRLS TRENDING
New Arrivals
Character Footwear
Online Exclusive
Sandals
Canvas
Summer Shop
Back to School
Bags & Accessories
BOYS
View All
New Arrivals
Sandals
Canvas
Shoes
Trainers
Wellies
Boots
Slippers
BOYS TRENDING
New Arrivals
Character Footwear
Online Exclusive
Sandals
Canvas
Summer Shop
Back to School
Bags & Accessories
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
TRENDING
Character Footwear
Online Exclusive
Sandals
Summer Shop
Back to School
BRANDS
All Girls Brands
All Boys Brands
BRANDS
VIEW ALL BRANDS
ADESSO
ADOR
AMBLERS SAFETY
ASCOT
AVENGERS
BATMAN
BLOWFISH MALIBU
BUCKLE MY SHOE
CATESBY
CAT SAFETY
CHATHAM
CHATTERBOX
CLARKS
CHIPMUNKS
COMFORT PLUS
COMFY STEPS
COTSWOLD
CROCS
CUSHION WALK
DR KELLER
DARE 2 B
DISNEY FROZEN II
DIVAZ
DUNLOP
EARTH SPIRIT
EARTHWORKS
EASY FLEX
FABS
FLEET AND FOSTER
FREE SPIRIT
GALOP
GBS
GEOX
GOLA
GROUNDWORK
GUINNESS
G2S
HEART
HEAVENLY FEET
HELLO KITTY
HEY DUGGEE
HOBOS
HUSH PUPPIES
JANA SOFTLINE
JCB
JO & JOE
KICKERS
LAMBRETTA
LAMO
LAURENCE LLEWELYN BOWEN
LAZY DOGZ
LILLEY AND SKINNER
LOTUS
LUNAR
MARCO TOZZI
MIRAK
MUCK BOOTS
ONEILL
ORIGINAL PENGUIN
ORLA KIELY REGATTA
OSAGA
PADDERS
PAW PATROL
PEPPA PIG
POD
POKEMON
RED FISH
RED TAPE
REGATTA
RELIFE
RIEKER
ROCKET DOG
ROHDE
SAFETY JOGGER
SCHOLL
SEDAI
SILVER STREET
SKECHERS
S OLIVER
SOFTLITES
SONIC
SPIDERMAN
SPROX
STERLING HUNT
STONE CREEK
SUPER MARIO
TERM
TOTES ISOTONER
TOY STORY
TRED FLEX
TRESPASS
TROLLS
TRUFFLE
TRUX
WRANGLER
XL
BAGS & ACCESSORIES
BACKPACKS
GLOVES
HANDBAGS
HATS
SCARVES
SHOE CARE
SOCKS
SANDALS
OFFERS
SALE
Brands Sale
Sandals Sale
2 for £10
Clearance Outlet
View All Offers
CLEARANCE OUTLET
TRENDING
Boots
Wellies
Slippers
STORE LOCATOR
SIGN IN
WISH LIST
TRACK MY ORDER
Cookie Policy
To enable the best browsing and shopping experience, we ask you to accept a variety of cookies for functionality, performance and targetting purposes.
Click 'Allow Cookies' to accept all cookies. Or click 'Manage Cookies' to choose your preferences, and read more about our cookie policies.
Allow Cookies
Manage Cookies
HOME
/
>
STORE LOCATOR
/
>
BLOG
/
>
JOIN US
/
>
TRACK MY ORDER
/
>
SIGN IN
/
>
0
0
You are here:
Home
>
Stores
>
Winsford
Shoe Zone: Shoe Shop at
WINSFORD
Address
Unit 1C Dingle Walk,
Winsford
Cheshire
CW7 1BA
Telephone
01606 863503
Call the Store
Opening Hours
Sunday
11.00 - 15.00
Monday
09.00 - 17.30
TODAY
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
View and Review this store on Google
Review this store on Google
Get Directions
Full Store List
Continue Shopping
Customer Ratings and Reviews
Dear Sir/Madam, At approximately 13.00 on Saturday April 29th I arrived at your Winsford store to purchase 3 pairs of shoes for my children. On entering the store my husband and I proceeded to the back of the store to look at the children's foot wear. After locating the children's shoes I then went to the till to ask the sales assistant if I could have the children's feet measured. The sales assistant got the foot measuring tool and literally dropped it on the floor by the seat next to my 5 year old, and without so much as a backwards glance at us proceeded to walk back to the till. At no point did she offer any assistance to measure my children’s feet, and just assumed that we knew what we were doing and left us to it. At first I decided to ignore this but after 5 minutes or so I approached the till point again to ask for assistance from the other sales assistant, with short grey hair and glasses. I said "excuse me, may I have some help please?" To which she replied in a aggressive manner. "What for? " I was absolutely appalled and disgusted by the way she spoke to me. Her tone and demeanour suggested that customers were an inconvenience to her and that we had simply interrupted her conversation with her colleague. I would also like to point out that the store was completely empty, we were the only customers in the store. Reluctantly she came and measured my sons feet. but she showed no patience with them, snapping at them to keep still and stand up straight while she measured them. In the past whenever we have had a measurement taken we have been offered advice on different styles and fits of particular shoes, However again after reading out the size on the machine the lady walked back to the till to continue her conversation, leaving us to fit our children’s shoes for ourselves. There were only a few shoes of each style on display and we had no choice but to approach the desk again to request our children’s sizes from out of the stock room. Each time I asked for assistance with sizes my request was met with an air of annoyance. I have been a retail manager for over 17 years and I can honestly say that if one of my team spoke to a customer in this manner, whether they were spending money or not, I would be taking disciplinary action. I have shopped in your store on many occasions for my 3 children. And the staff are usually very pleasant and a credit to your company. This is why I chose to always shop there even though I have a choice of Asda George, peacocks or the sports shop to purchase shoes for my children. After today’s experience I will not be shopping there again. These two members of staff really let your store and their team down, and would greatly benefit from being re-trained in customer service. I also suggest that if the store has CCTV that you verify my complaint and observe for yourself your staffs abysmal customer service.
Reviewed by
Ericka
, on
Sat, Apr 29, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Smooth everything was there what I needed easy
Reviewed by
Louise
, on
Fri, Apr 1, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Very good
Reviewed by
Nicole
, on
Mon, Oct 26, 2015
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Need help?
Contact our customer services team.
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
0116 222 3113
0116 222 3113
customerservices@shoezone.com
Live Chat