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Abbeycentre
Shoe Zone: Shoe Shop at
ABBEYCENTRE
Address
Unit 77 Abbeycentre,
Longwood Road,
Newtonabbey
Antrim
BT37 9UH
Telephone
02890 863 413
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Opening Hours
Sunday
13.00 - 18.00
Monday
09.00 - 21.00
TODAY
Tuesday
09.00 - 21.00
Wednesday
09.00 - 21.00
Thursday
09.00 - 21.00
Friday
09.00 - 21.00
Saturday
09.00 - 18.00
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Customer Ratings and Reviews
The lady on the till was so lovely & helpful. She kept my little girl entertained while I was trying shoes on my son. Nothing was to much bother for her & she made a stressful shopping trip a lot easier. Her customer service was excellent. Definitely be back in the abbeycenter store again, such good value for money & choice.
Reviewed by
Kelly
, on
Mon, Feb 18, 2019
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Was very pleased to have received small discount for shop soiled goods, thanks to the very professional young lady named Samantha. Also was very impressed with the excellent customer service from young gentleman Thomas(I think that was his name)
Reviewed by
margaret
, on
Tue, Sep 5, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Everything was laid out well in store, it was extremely well presented and tidy. However I felt that the service I received on the till could have been better. Samantha wasn't very approachable or smiley, I didn't feel she give me the customer service I should of got. I was impressed with the product and price though I felt the service on the till could have been better.
Reviewed by
Katie
, on
Fri, Jun 16, 2017
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
I am leaving a comment not about the visit on the receipt but about a return visit I had when the shoes fell apart a few weeks later. My son needed new school shoes and with only 6 weeks remaining of the term I bought him a pair of shoes from this store on 16/5/16. By the end of the following week the heels were starting to come apart and on 9/6/16 practically the whole sole came away from the shoes and he is not able to wear them. I took them back to the store with the receipt and was told that as the manager was on holiday they could not change them as it was wear and tear. The only option I had was to buy him new shoes and come back in again when the manager was back and there was no guarantee that my money would be refunded. As he needs shoes for school tomorrow I have had not other option than to buy them elsewhere. I shall not be looking into customers rights for faulty goods.
Reviewed by
Janice
, on
Thu, Jun 9, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
friendly and helpful staff lovely team of ladies smiling faces
Reviewed by
roisin
, on
Mon, Feb 22, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Staff were very helpful from entering the store to getting sizes and helping with trying on the shoe etc very friendly and pleasant ladies
Reviewed by
Amanda
, on
Mon, Feb 22, 2016
Helpfulness of our store team
Presentation of stock
Product choice
Product availability
Average
Need help?
Contact our customer services team.
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
Sun,Sat 9am - 4:45pm, Mon - Thu 8am - 8pm and Fri 8am - 6pm
0116 222 3113
0116 222 3113
customerservices@shoezone.com
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