Shoe Zone: Shoe Shop at GILLINGHAM

I went to the store for a pair of slippers size 9 I found my size ok there was a big pink disk that said two pairs for £8 so I got two pairs and went to pay for them and was told I had to pay for both pairs at £4.99 each so I only had one pair this was the first time time I had supper in your shop and the last I have shops that draw you in with an offer only to fob you off I will never shop at your store agai

I went to the store for a pair of slippers size 9 I found my size ok there was a big pink disk that said two pairs for £8 so I got two pairs and went to pay for them and was told I had to pay for both pairs at £4.99 each so I only had one pair this was the first time time I had supper in your shop and the last I have shops that draw you in with an offer only to fob you off I will never shop at your store agai

Bought a pair of Men's Brown Mule Sandals on 04 June 2017, only to find the tops of my feet being cut by the sandal strap. It is cutting into my feet when I walk, thus unable to wear them. I went into the shop earlier to replace them with a better pair as I feel this is a design fault, but the manage said that they had been worn, there is no design fault, goodbye we cannot help. The thing is, I am unlikely to spend any more money in shoe zone, due to this type of service, whereas, had they agreed to have them replace, they would continue to have my custom. Disappointing customer service, I am unable to wear these sandals, and I am been conned of fifteen quid, or at least that is how it seems.

Rewarding

Wide range of boots in my size, space to try on and helpful staff

They said whatever was in display is what they got