Shoe Zone Store at CHESTER

Address
17b The Forum Centre, Chester
CH1 2BY
Telephone
01244 347 515
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
TODAY
Sunday
12.00 - 16.00
 

Customer Ratings and Reviews

This is a good shop. Staff are helpful and keep the shop clean and tidy at all times. It's a pity that Shoezone do not do better fitting or quality shoes. There Softlites range is good, but limited on what styles they produce. In the Winter range, you did offer 1 pair of wider fitting boots, but with normal size calf, no good to people who have wider feet and need wider calf sizes.
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I returned a pair of sandals, which I had ordered over internet. The sandals were very nice and I liked them, unfortunately that could not be adjusted across the foot bar. Although it showed a buckle and holes, it was glued and stitched down. I was disappointed. I checked the stock in store and brought another pair of sandals, but I would have preferred the original ones I ordered. I always buy softties or wide fitting shoes/sandals.
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You only had 1 pair of size 5 in the product I brought today, so no real choice. Other shoes were also out of stock in size 5 women's. Shop was very clean and tidy, staff very helpful and well presented.
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excellently run and displayed shop. Staff very helpful and friendly. It's a bit tight to get around the shop on my electric scooter, but staff will help when needed.
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Store was clean and tidy. A bit difficult to get around on my electric scooter, but not too bad. Staff where very helpful and friendly. Pricing I think is excellent, but I noticed a deterioration in the amount of styles offer in the summer, I also thought the quality was a little worse than last year.
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Clean tidy and easy to get around. Assistant was very helpful - BEC was her name.
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The visit was average, the assistant (Kay) didn't greet me, nor ask if I needed any help. When asking regarding a shoe size, she simply checked on the computer and said "No" (Made no offer to help me find a similar shoe, nor did she offer me the option to order a pair via ordering system which I would have done if I didn't need them urgently) although she did say thankyou. Visually the shop was good, and the offers were clearly visible. Just a shame the customer service let the visit down
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Hi am not a big spender as I only buy what I need when I need it, your shop offers me the selection I need at the right cost, I always go to shoe zone Chester, if I need Cinderella shoes I go to the Cinderella shop . my last shopping experience at this shop was a early Saturday morning call, the lady on the till was not chatty was not happy to see me and I was not even given a good morning or goodbye, in fact I nearly turned around to show explain my disappointment in her attitude, I am very sorry to write this to you, I am more of the happy shopper who loves to praise employees for their efforts they put into their job, but it was clear this lady just didn't want to be in work and it showed. once again sorry for the poor feedback, but I can assure you it hasn't put me off from trying again.
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113