Shoe Zone Store at NORTHAMPTON

Address
21-23 The Drapery, Northampton
Northants
NN1 2ET
Telephone
01604 627878
Opening Hours
Monday
09.00 - 17.30
Tuesday
09.00 - 17.30
Wednesday
09.00 - 17.30
Thursday
09.00 - 17.30
Friday
09.00 - 17.30
Saturday
09.00 - 17.30
TODAY
Sunday
11.00 - 17.00
 

Customer Ratings and Reviews

I was upset and disappointed after my visit to the Drapery store. I was served at the till by 'Reece'. His friend had come into the store and they were chatting, Reece was also 'flipping' a bottle of pop into the air. When i got to the till he did not acknowledge me at all but carried on chatting, the only time he spoke to me was to say "put yer number in" when i had presented my card for payment. No please, no thank you. He threw the shoes into a carrier and shoved them across the counter at me. I am obviously disabled and struggled to pick up the bag, my son picked it up for me. I felt i was ignored because i am disabled and Reece obviously didnt feel i was worth talking to. My son was disgusted with my treatment. I may be slower than others but i value my independence and being able to shop is part of this. I am normally served by the lady manager who has been there for years, she is lovely and has never treated me like i don't count. I feel very sad.
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Very disappointed by the attitude of 'Reece', he was more interested in chatting to his mate that came into the shop and flipping a bottle of pop in the air than serving me. The whole time I was paying for the shoes he was talking to his mate and the only words he said to me were 'put yer number in' for my card transaction. No please, no thank you and the shoes were thumped into the carrier and shoved at me.I am obviously disabled and found the bag impossible to pick up, my son picked it up for me. Very upsetting, I visit this store a lot and the lady that normally serves me is lovely. I felt sad and ignored, I felt he thought me a lesser person because if my disabilities. How sad!!!
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Need help?
Contact our customer services team.
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Customer service times
Mon - Fri 8am to 6pm and Sun 9am to 5pm
Phone Icon
0116 222 3113